Reykjavik Raincoats provides a 14 day period to return the coat in new and unused condition.
We accept returns for Reykjavik Raincoats Sales and Faulty only.
Purchases made from local stores must be returned to the original point of purchase.
If you are not completely happy with your coat, you must call us within 14 days to obtain a return authorization.
Customers must contact our customer service at firstname.lastname@example.org
Return the coat to:
If you purchased with a credit card, the original purchase amount, less shipping, will be credited to your credit card.
If you purchased by check or money order, a refund check will be mailed to the billing address on your order.
Please return the coat with all original packing material, manuals, warranty cards and any other materials that came with the coat.
You are responsible for return shipping costs. For your protection, we recommend you insure your return shipment. We cannot be held responsible for items we do not receive.
To return a coat for credit, it must be in new condition. We cannot issue refunds for coats that show signs of use.
Exchanges after 14 days and worn coats are subject to our standard Warranty Policy. See Warranty Information in product instructions for details. Reykjavik Raincoats reserves the right to qualify excessive use for damaged product.